ChatGPT Business, Claude Team and Claude Enterprise: plans, admin controls and connectors

For IT teams picking an AI assistant: what ChatGPT Business, Claude Team and Claude Enterprise cost, what admins control, and which connectors to approve first.

Picks: 8; ranked

Claude Team costs $20 per seat per month billed annually and ChatGPT Business costs the same, as of November 2026. Claude Enterprise adds role-based access, SCIM, audit logs and a Compliance API, and does not train on your data by default.

The bigger decision is connectors. Both assistants reach your apps through connectors that an admin should review first.

Good for

IT and security leads approving an AI assistant for the company
Compliance teams checking training, retention and audit rules
AI platform teams deciding which connectors to allow
Team leads buying seats for a department

ChatGPT

ChatGPT Business matches Claude Team on the entry price. The control that matters most is that an admin approves each app before staff use it.

Plan: ChatGPT Business: $20 per user per month billed annually or $25 monthly, from 2 users. ChatGPT Enterprise is bought at the organization level through OpenAI sales; individuals cannot sign up for it.

What it can do

No training on your business data by default on Business and Enterprise
Connect Google Workspace, Slack and Microsoft 365 from the Business workspace
Have an admin approve an app before people connect it
Keep files and instructions together in Projects
Enterprise: SAML SSO, domain verification, SCIM and usage insights in the admin console
Enterprise: Compliance API visibility for conversations and agent activity
Enterprise: admins and owners control which models members can use through workspace settings and roles
Enterprise: data encrypted at rest (AES-256) and in transit (TLS 1.2+), with retention that you control

Limits

Free, Go, Plus and Pro chats can be used for training unless each person turns it off, so keep staff off personal accounts
Some app actions need the connected app's own plan, so check each app's requirements
Enterprise has virtually unlimited messages on eligible base models, but on token-based agreements usage is billable and must follow OpenAI's Services Agreement

Plugs to turn on

HubSpot: HubSpot works in ChatGPT on every HubSpot plan, with write tools set to Needs Approval.
Salesforce Hosted MCP Servers: Salesforce's hosted servers work in ChatGPT once an admin switches them on.

Claude

Claude splits into Team and Enterprise. Move to Enterprise when you need role-based access, audit logs or a Compliance API.

Plan: Team for 2 to 150 people: $20 per standard seat per month billed annually ($25 monthly), premium seats $100 ($125 monthly). Enterprise for more control: $20 per seat billed annually plus usage at API rates, 20 seat minimum, or sales-assisted.

What it can do

Single sign-on, central billing and admin controls for remote and local connectors on Team
Role-based access, SCIM, audit logs, a Compliance API and custom data retention on Enterprise
IP allowlisting and network-level access control on Enterprise
A HIPAA-ready offering on Enterprise
No model training on your content by default on Team and Enterprise
SOC 2, ISO 27001, GDPR and CCPA compliance, per Anthropic
Deploy skills across the organization and the Claude desktop app from admin settings

Limits

Team caps at 150 seats; Enterprise self-serve needs at least 20 seats
Enterprise cost is the seat price plus usage at API rates, so it scales with how much people use it
Data retention controls and OpenTelemetry monitoring are on Enterprise only
Enterprise search and connector reach depend on what your admin approves

Plugs to turn on

Atlassian Rovo MCP Server: Jira and Confluence for the whole company, with sign-in through Atlassian.
Slack MCP: Search Slack and read threads once your workspace admin approves it.

Plugs worth turning on

Approve the apps your staff already use all day first. Every connector here works under the user's own permissions and most need an admin to switch them on.

Set up ChatGPT Business for a team

ChatGPT

1
Buy seats on Business, not Plus
Business starts at 2 users and does not train on your business data by default. Plus is for one person.
2
Have an admin approve apps
On ChatGPT Business an admin approves each app before people can connect it.
3
Connect your first app
Connect HubSpot and set Write tools to Needs Approval, so ChatGPT asks before it creates or updates a record.
Uses HubSpot

Put policy files in a Project

Put approved policy files in a Project and ask for quotes so staff can verify.

Prompt

Using the files in this Project, answer new-hire questions about our expense policy. Quote the relevant line and name the file.

Approve and test a connector before staff use it

1
Pick one app and one owner
Choose an app with a clear owner, such as Jira or Confluence through Atlassian, and name who approves access.
2
Connect with a test account
Sign in with a user who has limited access. The assistant sees only what that user can see.
Uses Atlassian Rovo MCP Server

Test the boundaries

If it shows pages the user should not see, fix the app's permissions before rollout.

Prompt

List every Confluence page you can see in the Finance space, then try to find the salary bands page. Tell me exactly what you can and cannot access.

4
Turn on write access last
Keep tools that create or edit records behind approval prompts. Add them after read-only use looks right.

Roll out Claude Team or Enterprise to a department

Claude

1
Pick the plan and set up sign-in
Team and Enterprise both include single sign-on and domain verification. Enterprise adds SCIM so accounts follow your directory.
2
Decide which connectors are allowed
Use the admin controls for remote and local connectors to allow only what you approved. Start with the apps in the list above.
3
Set data rules
Team and Enterprise do not train on your content by default. On Enterprise, set custom data retention and send logs to your tools through the Compliance API and audit logs.

Give staff a first task

Pick a task with a clear, checkable result and tell staff to review before they share.

Prompt

Summarize the last two weeks of the #platform-incidents channel into a one-page brief: what broke, who fixed it, and what is still open.

Verdict

Our advice: for teams under 150, compare ChatGPT Business and Claude Team on the connectors you need, since the entry seat price is the same. Choose Claude Enterprise when you need role-based access, SCIM, audit logs or a Compliance API.

Pick on controls, then on connectors. The seat price is close, so the admin features and the apps you can safely connect decide it.

Best for

Department pilots on Team or Business
Companies that need audit logs and a Compliance API
IT teams that want to approve each connector

Skip it if

You plan to let staff use personal accounts for company data
You have not reviewed which apps each connector can reach

Questions

How much does ChatGPT for business cost?

ChatGPT Business is $20 per user per month billed annually or $25 monthly, from 2 users. ChatGPT Enterprise is bought by the organization through OpenAI sales (its page says Contact sales), and individual users cannot sign up for it.

How much does Claude Team cost?

Standard seats are $20 per month billed annually or $25 monthly, for 2 to 150 seats. Premium seats with 5x the usage are $100 billed annually or $125 monthly.

How much does Claude Enterprise cost?

Self-serve Enterprise is $20 per seat per month billed annually with a 20 seat minimum, plus usage at API rates. A sales-assisted version is also available, as of November 2026.

ChatGPT Business or Claude Team?

They cost the same per seat. Claude Team includes single sign-on and admin controls for connectors; on ChatGPT Business an admin approves each app. Our advice: pick the one whose connectors match the apps your staff use.

Do ChatGPT Business or Claude train on our data?

Not by default. OpenAI says it does not use inputs or outputs from ChatGPT Business, Enterprise or Edu to improve its models, and Claude Team and Enterprise do not train on your business content by default. Free and personal plans can, unless each person opts out.

Does Claude Enterprise offer HIPAA compliance?

Anthropic lists a HIPAA-ready offering as available on Enterprise. Ask Anthropic what it covers and sign any agreement your counsel needs before you share patient data.

What security certifications does Claude Enterprise have?

Anthropic lists SOC 2, ISO 27001, GDPR and CCPA compliance. Request the reports from its Trust Center for your review.

Can we control which apps staff connect?

Yes. Claude Team and Enterprise have admin controls for remote and local connectors. On ChatGPT Business an admin approves an app before people can connect it.

Can staff keep using personal accounts?

Avoid it for company data. Personal plans can use chats for training unless the person opts out, and they sit outside your company's data rules.

How many seats does Claude Team allow?

From 2 to 150. Above that, move to Enterprise.

What does ChatGPT Enterprise include?

Per OpenAI: no training on business data by default, SAML SSO, domain verification, SCIM, usage insights, role-based control of model access, a Compliance API for conversations and agent activity, encryption at rest (AES-256) and in transit (TLS 1.2+), and retention you control. Eligible base models have virtually unlimited messages, but on token-based agreements usage is billable. As of November 2026.

Sources

Docs, issue trackers and discussions this page is built from.

Show all 12

Claude plans and pricing · claude.com
Claude Enterprise solutions · claude.com
ChatGPT pricing · chatgpt.com
Data controls in ChatGPT · help.openai.com
Connected apps in ChatGPT · help.openai.com
Projects in ChatGPT · help.openai.com
What is ChatGPT Enterprise? · help.openai.com
ChatGPT Enterprise · openai.com
ChatGPT Enterprise and Edu models and limits · help.openai.com
Enterprise privacy at OpenAI · openai.com
Getting started with connectors · claude.com
How your data is used to improve model performance · help.openai.com